Clearwater Road Studios
Support and contact
Write to us. A person answers.
There is no ticket queue and no chatbot. Questions about the app, a score you disagree with, a bug, press, or business all go to the same address.
Before you write
Things that come up often
A score looks wrong to me
Tell us the product and what you expected. Scores come from the label, so a surprising number usually traces to a specific field we read. We can check the record and correct it, and corrections reach everyone. The full methodology is published here.
Can I try the app?
Longevity Food Lab is in TestFlight testing and is not on the App Store yet. Write to us if you would like to hear when it launches.
I'm a tester with a bug
Send what you were scanning, what you saw, and your build number from the app. Screenshots help more than anything else.
Delete my data
Your saved items live in your own iCloud, so deleting the app and clearing its iCloud storage removes them. If you want anything else looked into, write to us and we will help.
Company
Clearwater Road Studios, Inc.
An independent software studio building consumer health apps for iOS. Longevity Food Lab is our first product.
Email: help@clearwaterroadstudios.com
Web: clearwaterroadstudios.com
A note on health questions. We can explain how a score was calculated, but we cannot advise you on your diet, your supplements, or your medication. Those questions belong with your doctor or pharmacist.